Albert Prasetyo Tjipto

Albert Prasetyo Tjipto currently serves as the Vice President of Customer Care at Traveloka since January 2024. Prior to this role, Albert held various senior leadership positions at Lazada, including Senior Vice President of Strategic Program Management and Senior Vice President of the CEO Office, where responsibilities included managing strategic projects and overseeing technology-related initiatives within Customer Care. Albert's experience also includes serving as a Senior Product Manager at Amazon, where inventory planning and control were key focuses. Academic credentials feature an MBA from the University of Michigan Ross School of Business, graduating with High Distinction and notable leadership roles, along with a Bachelor’s degree in Computer Engineering from Nanyang Technological University Singapore. Early career experience includes roles at Gemalto as a Certified Software Engineer and at Hitachi Semiconductors as a System Analyst Intern.