Kasia Hanszke

Kasia Hanszke currently serves as the Lending Operations Manager at Triodos Bank, where responsibilities include overseeing comprehensive lending operations within Business Banking and leading the Lending Operations Team with a focus on continuous process improvement. Previous experience includes roles such as Technical & Securities Team Leader at Triodos Bank, where oversight of departmental processes and contributor to strategic direction were key responsibilities. Prior positions held at NatWest Group and RBS involved managing customer relationships, onboarding new business customers, enhancing customer service quality, and improving operational processes. Kasia holds a Bachelor of Arts degree in Journalism and Politics from The University of Salford, completed in 2012.