Matthijs Nagtegaal

Matthijs Nagtegaal has extensive experience in product management and customer journey optimization, with a current position as Group Head of CDD at Triodos Bank since August 2016. Previous roles at Triodos Bank include Head of KYC & Financial Crime and Manager Product Management & Business Analysis. Before joining Triodos Bank, Matthijs Nagtegaal held several positions at ING from January 2014 to August 2016, including Customer Journey Expert and Senior Product Manager for various payment and card services. Matthijs Nagtegaal's career began at ING Nederland, where responsibilities included product management for credit cards and insurance. An educational background includes a Bachelor's degree in Governance and Organizational Sciences from Utrecht University and a propaedeuse in Business Communication from Radboud University.