Melissa Manley

Melissa Manley is an experienced professional in operations management and team leadership, currently serving as the Alert Handling and Investigations Team Leader at Triodos Bank since August 2017. Previously, Melissa held various roles at Provident Financial Group UK & ROI, where responsibilities included developing strategic plans, driving performance improvements, and managing team recruitment and development. Prior to this, Melissa was with Regus from February 2007 to July 2014, progressing through several positions including UK Operations Manager and Regional Operations Director for the Southern region, focusing on operational policies, revenue generation, and customer service management. Melissa's educational background includes a degree in Geography and a degree in Marine Biology & Coastal Ecology, both from the University of Plymouth.