Susana Cabada Fernández

Susana Cabada Fernández, PhD, is an accomplished professional in sustainable banking and digital transformation, currently serving as the Head of Retail Banking at Triodos Bank since February 2022. With a solid academic foundation that includes a PhD in Law and Society and multiple degrees in psychology, marketing, and finance, Susana has extensive experience in the banking sector. Significant roles include Director of Coordination and Development of Digital Businesses at Unicaja Banco, where a digital transformation plan was implemented, and Director of Digital Business and Multichannel at Liberbank, focusing on enhancing customer experience through digital marketing initiatives. Susana has also contributed to the academic field as a faculty member at various business schools, sharing expertise in sustainability, digital transformation, and change management.