Customer Support and Service Operations

The Customer Support and Service Operations team at Truckworx is dedicated to ensuring high-quality service and support for customers, focusing on both parts and repair solutions for heavy and medium-duty trucks and buses. This team, comprised of service managers, customer service directors, and parts specialists, works collaboratively to address customer inquiries, streamline service processes, manage parts inventory, and provide tailored solutions to enhance fleet performance and satisfaction. Their goal is to uphold Truckworx's reputation for excellence while maintaining strong relationships with clients across Alabama and Mississippi.