Customer Engagement and Support

The Customer Engagement and Support team at TruScholar is dedicated to enhancing user experience and satisfaction by addressing customer inquiries, resolving technical issues, and providing personalized support. They play a crucial role in mapping user behavior, analyzing engagement patterns, and facilitating seamless interactions with the platform. Additionally, the team collaborates with sales to drive the issuance of digital credentials, ensuring that institutions can effectively leverage TruScholar's secure infrastructure.