Ruza Quinn

Ruza Quinn is a seasoned professional with extensive experience in customer operations and project management, currently serving as a Senior Manager at Trustmark since November 2017. Prior roles at Assurant include Customer Resolution Project Manager, where Ruza managed compliance-oriented projects and enhanced customer service, and Customer Resolution Supervisor, leading a team in addressing customer inquiries and complaints. Earlier experience includes serving as an Operations Trainer, facilitating training programs, and as a Claims Operations Quality Specialist, focusing on quality monitoring and feedback to enhance departmental performance. Ruza holds a Bachelor of Science degree in Health Information Administration from the University of Wisconsin-Milwaukee.