Hayley W.

Hayley W. has a diverse background in talent operations, program management, and customer experience, demonstrated through various leadership roles. Currently serving as the Manager of Talent Ops at Twill, Hayley previously held the position of Chief of Staff and Head of People, Culture & Operations at COHO. Additional experience includes roles as Senior Program Manager and Program & Operations Manager at On Deck, and multiple program management positions at lululemon, focusing on loyalty guest segments and the Sweat Collective. Early career experience at Nordstrom involved progressing from Service Experience Specialist to Service Experience Manager, showcasing a strong foundation in customer service and operational management.