Stefano Sganzerla

Stefano Sganzerla is a seasoned customer service professional with extensive experience in the fashion industry. Since June 2014, Stefano has been a Customer Service Specialist at TWINSET, where responsibilities include order management, logistics coordination, and client support. Prior to this role, Stefano worked at BVM S.p.A. from May 2001 to May 2014 as a Customer Service Representative, managing order verification, shipment organization, credit recovery, and client relations. Earlier experience includes an internship at Ralph Lauren in 2000. Stefano holds a Laurea in Scienze Politiche Diplomatiche Internazionali and a Laurea Magistrale in Affari Internazionali from the Università degli Studi di Bologna.