Maouz Ashraf

Maouz Ashraf possesses extensive experience in IT support and service analysis, currently serving as a Service Analyst at Tyl by NatWest since June 2023, where responsibilities include customer support, incident management, and process improvement. Prior to this role, Ashraf held a Senior IT and Infrastructure Support Analyst position at UBL UK from May 2017 to December 2024, providing software support, maintaining IT policies, and overseeing proactive system monitoring. Previous roles encompass IT support analyst duties at UBL UK, an intern position in IT support, and experience in security and customer service with Guardian UK and Sports Direct Int. Maouz Ashraf holds a Bachelor’s Degree in Information Technology from Middlesex University.