Hesham Mustafa

Hesham Mustafa is an experienced professional with a strong background in safety investigations, data analytics, and customer service. Currently serving as the Sr. Safety Investigations Team Lead at Uber since January 2018, Hesham manages a team focused on implementing safety protocols and promoting team development. Prior roles include Program Specialist at Melltoo, where data analytics enhanced decision-making and operational workflows, and Quality Control Associate at Flyin.com, providing guidance to call center agents. Educational credentials include a Bachelor of Science in Chemistry - Geology from Cairo University.