Joffy Cyriac

Joffy Cyriac is an experienced program manager currently overseeing Customer Experience Strategy & Operations for Uber EMEA, focusing on optimizing the restaurant support experience and improving operational efficiency. Prior to this role, Joffy served at Swiggy in various capacities, including Manager of Virtual Brands & Growth Strategy, where strategic partnerships were formed, and a significant portfolio was managed. Additional positions held at Swiggy included Business Associate for Growth Strategy and Key Account Manager, contributing to substantial revenue growth and performance management. Joffy began the career in marketing at Heyyo Media and gained early experience through internships at The Bold Creative and Delhi Metro Rail Corporation Ltd. Joffy holds a Bachelor of Technology in Civil Engineering from National Institute of Technology Calicut.