Maria Cruz

Maria Cruz is a highly experienced client success and customer service professional with a strong background in client management and support across multiple industries. Currently serving as a Client Success Specialist at Uber since December 2024, Maria previously held the position of Client Success Manager at Cision, where responsibilities included managing client portfolios and communicating customer feedback to product teams. Earlier roles at Groupon involved proactive communication with merchants and resolving customer issues, while initial experience as a Guest Service Agent at Hilton showcased exceptional interpersonal skills. Maria holds an Associate of Arts degree in Accounting and Business/Management from City Colleges of Chicago-Harold Washington College, earned in 2014.