Katherine Miguel

Katherine Miguel is an experienced technical professional with a background in information technology and systems analysis. Currently serving as a Lead Technical Support Engineer at UKG since June 2018, Katherine has a strong focus on designing and implementing Kafka-based data systems, automated testing protocols, and resolving complex technical issues. Previous roles at UKG include Associate Software Engineer, Business Systems Analyst, and Associate Business Systems Analyst, where Katherine contributed to system improvement and automation. Prior experience includes an IT Associate position at FOH, Inc., where Katherine managed website updates, data accuracy, and vendor relationships, and an IT Support Specialist role at Govberg Jewelers, focusing on IT issue resolution. Katherine holds a Bachelor of Science in Information Technology from Florida International University and an Associate of Arts in Computer and Information Sciences from Miami Dade College.