Ultra Support delivers a wide range of market-leading IT services.  As a channel only IT maintenance and professional services provider, Ultra Support are committed to delivering flexible, cost effective and innovative solutions to enable our partners to add real value to their customer relationships.

With a vendor agnostic IT maintenance capability we support over 2,000 customers and 100,000+ individual assets for our channel partners.  With more than 75% of those assets supported 24x7, our strategic network of forward stocking locations and field based technical engineers, enables us to deliver a quality of service that meets the exacting standards of channel organisations.

The ethos here at UltraSupport Services has always been service first. We strive to continuously improve, to keep developing innovative IT maintenance solutions and to be the channel’s number one choice for service excellence in our areas of expertise.

IT Services

Support Services

Ultra Support

Peter Hodgson

The Operations and Service Team at Ultra Support ensures the seamless delivery of IT maintenance and professional services to our channel partners. Led by the Operations Director and supported by the Service Delivery Manager and Operations Manager, this team coordinates field-based technical support, manages our network of forward stocking locations, and upholds our commitment to 24x7 service excellence for over 100,000 individual assets. They focus on operational efficiency and continual service improvement to add real value to our partners' customer relationships.

Operations and Service Team

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Team members