Andrea Wallace

Andrea Wallace is an experienced professional with a robust background in IT and ServiceNow solutions. Currently serving as Director and Lead Consultant for Ireland at Unifii Ltd since December 2018, Andrea has previously held key leadership positions, including Technical Services Team Lead and ServiceNow Project Owner at MJ Flood Technology, where team management and client service were paramount. Beginning as a Managed Services Engineer at MJ Flood Technology in 2013, Andrea progressed to Certified ServiceNow System Administrator at Focus Group Europe, providing support to major enterprise clients. Andrea's career also includes roles as Support Engineer and IT Manager for various organizations. Educational qualifications encompass certifications in ServiceNow, Fortinet, and diplomas in travel, tourism, and business studies.