Ralston Demello

Ralston Demello is a seasoned professional with extensive experience in customer service and claims management. Currently serving as a Motor Claims Officer at Union Insurance since September 2014, Ralston specializes in advising customers on claim registration and processing notifications from third-party insurance companies. Prior to this role, Ralston held positions as Duty Manager at Fahrenheit Hotel & Resorts and Front Office Supervisor at O Hotel Resort & Spa, emphasizing guest satisfaction and addressing customer concerns. Ralston's career began in hospitality with roles in front office and food and beverage departments, supported by a Bachelor's Degree in Travel & Tourism from St. Xaviers College, Goa, and another in Tourism and Travel Services Management.