Tommy Costales

Tommy Costales is a seasoned Product Manager at United Airlines with a focus on Supply Chain for Technical Operations in Digital Technology since October 2018. Responsibilities include collaborating with stakeholders to overhaul outdated processes, modernizing applications through consolidation and integration, and developing products that reduce costs and enhance efficiency. Previously, Tommy served as a Senior Analyst at United Airlines, where skills in agile project management and application functionality were utilized. Prior experience includes roles at IBM as a Senior Consultant, focusing on client satisfaction and project documentation; a Consultant at Terry College of Business as a teaching assistant; and an IT Application Development Intern at Voya/ING Investment Management. Tommy Costales earned a Bachelor of Business Administration in Management Information Systems from the University of Georgia.