Timothy Smith

Timothy Smith is a seasoned professional with extensive experience in account management and customer service within the healthcare industry. Currently serving as a Senior Field Account Manager at UnitedHealth Group since February 2017, Timothy is responsible for managing the customer service experience at the field level and collaborating with internal partners to address customer issues effectively. Prior to this role, Timothy held various positions at CVS Health, including Account Manager and Supervisor of Specialty Prior Authorization, where responsibilities included client retention and management of large accounts as well as overseeing a team of pharmacy technicians. Timothy's career began at Walgreens as a Manager, focusing on compliance and operational efficiency. Timothy earned a Bachelor's degree in Business, Management, Marketing, and Related Support Services from Morgan State University.