Cynthia Ringeling

Cynthia Ringeling is an accomplished Facility Manager and owner of Cinterim! management & advies, specializing in strategic advice and change management focused on customer experience and hospitality. With extensive experience across various roles, including senior management positions at Booking.com and ING, Cynthia has a proven track record in improving processes, enhancing guest and employee journeys, and managing soft services. Cynthia's expertise extends to coaching and training leaders, overseeing teams, and developing innovative service concepts. Cynthia holds a Bachelor's degree in Hotel and Hospitality Management from Hotelschool The Hague, graduated in 1999. Currently, Cynthia serves as a Facility Manager at Hogeschool van Amsterdam and continues to lead initiatives that elevate service quality.