Zara McKinstry

Zara McKinstry is an experienced professional currently serving as the Senior Development Manager for Donor Experience at UNSW, where responsibilities include designing and executing strategies to enhance donor engagement and ensure positive philanthropic experiences. Previous roles include Strategy & Marketing Consultant for a management consultancy and Head of Customer Experience at Chartered Accountants Australia and New Zealand, where Zara advocated for customer-centric strategies and led a team focused on marketing operations and customer engagement. Zara's expertise encompasses marketing strategy, campaign management, and team leadership, with a career that includes significant roles at Randstad Australia and Vedior. Zara holds a BA Honours Degree in Business Management from Ulster University and a Post Graduate Certificate & Diploma in Change Management from Queen's University Belfast.