Paul Cunningham

Paul Cunningham is a seasoned ServiceNow Architect and Development Manager with extensive experience in IT service management and platform development. Currently serving at the University of Virginia, Paul oversees the development of ServiceNow. Prior to this role, Paul managed the ServiceNow development team at Advisor360°, architecting scalable solutions across various ServiceNow modules. With a rich background at BNY Mellon, Paul contributed to the design and continuous improvement of ServiceNow implementations and workflows, focusing on incident and change management. Additional experience includes managing IT support operations at Eagle Investment Systems and network systems administration at United Way of Massachusetts Bay and Merrimack Valley. Paul holds a BA in History, Italian, and Classics from the University of Massachusetts Amherst and furthered education at Boston University.