Pankaj Kapoor is a seasoned finance professional with extensive experience in institutional equity research and advisory services, particularly within the Indian IT services, software, and Internet sectors. Currently serving as Senior Vice President and Head of Strategy, Investor Relations & ESG at Firstsource since July 2023, Pankaj previously held investment analyst roles at CLSA and JM Financial, focusing on strategic advisory to global institutional investors. Earlier positions include Executive Director at Standard Chartered Securities, Assistant Director at RBS, and Group Manager at Infosys Limited, leading teams in strategic planning and market analysis. Pankaj's career began as an Industry Research Analyst at INFAC. Pankaj holds a PGDM in Strategy and Finance from T.A.Pai Management Institute and a B.Sc. from the University of Lucknow.