Reilly Higgins

Reilly Higgins serves as a Client Development Specialist at Unum since December 2024, focusing on enrollment expertise and enhancing sales support. Prior to this role, Reilly was a Senior Customer Success Manager at Community Brands from September 2021 to December 2024 and worked as a Renewal Account Manager at Carousel Industries from September 2020 to September 2021, managing customer renewals and ensuring quality metrics were met. Reilly's career began at the YMCA of Greater Hartford, where various roles were held from July 2013 to July 2020, including Membership Director, Membership Sales & Service Coordinator, Business Manager, and Membership Services, emphasizing customer service, membership engagement, and staff leadership. Reilly holds a Bachelor of Science in Business Administration with a focus on International Business from Nichols College, graduated in 2013.