Tom Botts is an accomplished executive with extensive experience in the travel and hospitality industry, currently serving as President of Flex Pay at Upgrade, Inc. since December 2024. Previously, Tom held the position of Chief Commercial Officer at UpLift Inc. from September 2017 to December 2024, where significant advancements were made in offering flexible payment solutions for travel providers. Tom's career includes key roles such as Senior Vice President and CMO at Miraval Group, where strategic expansion initiatives were driven, and Executive Vice President and Chief Customer Officer at Denihan Hospitality Group, focusing on brand management and customer-centric technology. As a co-founder of Hudson Crossing, Tom successfully guided the advisory firm in enhancing the financial performance of travel assets globally. Additional experience encompasses leadership positions at major companies like Starwood Hotels and Resorts Worldwide, Hotwire.com, and Delta Air Lines, complemented by a Bachelor of Science in Business Administration from the University of Missouri-Columbia.
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