Mandy Keillor

Mandy Keillor is an experienced professional in issue and change management with a strong background in customer service and technology support. Currently serving as a Senior Issue/Change Management Associate at Upstart since June 2022, Mandy previously worked at Capital One from September 2018 to June 2022 as a Branch Ambassador, delivering exceptional customer experiences while ensuring compliance with banking policies. Prior roles include Independent Consultant, Business Process Engineer at Technip UK Ltd, and Data Analyst at the University of Aberdeen, alongside earlier positions in administration and project assistance. Mandy holds a Bachelor of Arts in Business/Corporate Communications from Robert Gordon University and a Postgraduate Diploma in Information Technology from North East Scotland College.