Sarah Kanna

Sarah Kanna is an experienced professional in the lending and customer experience sectors, currently serving as the Director of Home Lending at Upstart since November 2024. Prior to this role, Sarah was the Senior Director of Customer Experience at Valon from February 2022 to December 2023. Sarah's career at Rocket Mortgage spanned from November 2015 to December 2021, holding various titles including Divisional Vice President of Client Experience Operations, Director of Operations, Team Leader of Operations, and Communication Specialist. Additionally, Sarah gained valuable experience as the Executive Team Leader of Guest Experience at Target from August 2013 to April 2015. Sarah Kanna earned a Bachelor of Science in Communication from Arizona State University between 2012 and 2014.