Jessica Findell is a seasoned professional in research consulting and social media marketing with extensive experience at USAA since March 2009. In the role of Lead Research Consultant, Jessica has spearheaded social marketing efforts for significant military appreciation campaigns and brand enterprise initiatives. Previous positions at USAA include Senior Research Consultant, Social Media Marketing Manager, and Community Manager, where Jessica led community initiatives and participated in the restructuring of corporate communications processes. Early career experience includes public relations consulting at GRE Creative Communication and an internship at the McNay Art Museum, where Jessica significantly boosted event attendance through social media strategies. Jessica holds a Bachelor of Arts degree in Communication with a focus on Public Relations from The University of Texas at San Antonio.