Irina Tikhonova

Irina Tikhonova is a Principal Solutions Consultant at UserTesting, focusing on global accounts including Microsoft, Cisco, Costco, Dish, and Southwest since November 2022. Prior experience includes serving as Senior Manager of Professional Services Solutions at Medallia, where engagement centered on the public sector and partners, from January 2022 to October 2022. Irina led global consulting efforts as Head of Global Consulting at OpenCities (now part of Granicus) from March 2018 to December 2021, and held various roles including Client Success Consulting Manager at VolunteerMatch and Partnerships & Research Manager at Team Up Hub. Earlier career experience includes managing programs at Seattle Works as an AmeriCorps member and operations at JCP. Irina holds a Master of Science in International Public Policy from UCL and a Bachelor of Arts in Global Studies from the University of Washington, along with an Associate of Arts from Edmonds College.