Hesham Hussein possesses extensive experience in IT infrastructure management, currently serving as the Head of Infrastructure at valU since August 2022. Prior roles include IT Platform Manager at Orange Egypt, where responsibilities encompassed analysis, design, planning, implementation, and configuration of IT infrastructure systems and security. Previous positions held include IT Head at Masria Digital Payments, Infrastructure Manager at AVIT, Supervisor Network Operations at Network International, Network Administrator at ART, and Technical Support Engineer at Armatex. Notable skills include managing IVR, CTI, CRM, and ERP solutions, along with proficiency in Microsoft and Cisco technologies, data center operations, and telecommunication project management.