Matthew An has extensive experience in localization and customer relationship management, primarily with Valve Corporation, where tenure spans from 2010 to the present. As a Program Manager since 2013, responsibilities include managing localization projects, assessing risks, defining requirements, and ensuring timely project delivery. Matthew also previously served as a Customer Relationship Manager, focusing on customer satisfaction and policy implementation. Prior roles included localization specialist and student assistant, coupled with a foundational experience as a personal assistant to a CEO at Cosmo Enterprise INC. Matthew An holds a Bachelor of Arts degree from the University of Washington and has further education from Yonsei University.
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