Shaula de Jong has extensive experience in online sales and customer experience management, currently serving as Manager Online Sales & bereikbaarheid at Van Tilburg-Bastianen Groep B.V. since June 2018, overseeing the online sales team, guest services, and call management. Previously, Shaula held the position of Manager Online Sales & klantbeleving, focusing on establishing the online sales team and monitoring digital customer experience. Early career roles included working as a Sales Assistant at Rivièra Maison and a Sales Advisor at Rüttchen Automotive, with foundational experience as a Product Genius at BMW Driving Experience Slotemakers. Shaula's educational background includes a Bachelor's degree from IVA Driebergen in Automotive Management and a degree in Hotel and Hospitality Management from De Rooi Pannen.