Welcome to VCosmos! We specialize in managing customer experience support, contact center management and back-office services for Global & Indian companies across diverse industries and various geographies.  

Our goal is to deliver value-driven business process outsourcing solutions that minimise friction points for end customers, giving our clients a sustainable competitive advantage. With our expertise, we offer customer care and call center managed services in 60+ languages, spanning voice, email, chat, and social media channels.  

At our core, we cherish our people, fostering an engaging workplace that sparks inspiration and brings out their best.  

Diving further, VCosmos is built at the vortex of rapidly growing cloud technology market and rising Gen-Z talent. In a nutshell, we extend Unified Communications as a Service (UCaaS), Call Center as a Service (CCaaS), Software as a Service (SaaS) including AI, WFA, RPA, etc., and Talent as a Service (TaaS) as key engagement constructs to enable our client’s dynamic growth plans, keeping highest benchmarks of agility, performance, and optimized cost savings at its core. 

Our Mission  

Partner with Businesses of Future and help them create sustainable competitive advantage through our Techno-Human Solutions.   

 Our Vision  

To be the torchbearer of “Future of work” in our industry by leveraging our core strengths of ”Passion for People” & “Challenging the status Quo” 

Call Center

Outsourcing

VCOSMOS

Amandeep Singh Arora

Shubhendu Bose

Amiteshwar Singh

Himan Saikia

Santosh Das

Reeta Bhandari

Shuchi Vedvyas

Harish Nayak

Harish Juneja

Gagan Arora

Vikas Arora

Nishant Yadav

Anoop Gupta

The Leadership Team at VCosmos is responsible for steering the company's strategic direction, making high-level decisions, and fostering a culture of innovation and excellence. This team, composed of senior executives and vice presidents from various departments such as finance, operations, technology, legal, strategic partnerships, and client success, works collaboratively to drive VCosmos's mission of delivering value-driven business process outsourcing solutions and maintaining a competitive edge in the market. They ensure alignment across all functions, manage key partnerships, and oversee the implementation of cutting-edge technologies to meet the evolving needs of their global client base.

Leadership Team

Strategy and Initiatives Team

Operations Team

Leadership Team

About

Team members

Other teams at VCOSMOS

Strategy and Initiatives Team

Operations Team