Samantha Collins has extensive experience in payroll, workforce management, and operational analysis, currently serving as a Payroll Assistant and Workforce Management Analyst at Ventrica since March 2019, where involvement includes the implementation of a WFM solution and daily support for staff and management. Previously, at International Financial Data Services (IFDS), roles included Knowledge Management Quality Coach and Ops MI Senior Associate, focusing on quality updates and organizational efficiency. At DST Systems, responsibilities as an Operational MI Expert encompassed producing Key Performance Indicators and MI analysis. Earlier, Samantha worked as a Senior Administrator at the Royal Bank of Scotland, providing essential administrative support. Education was completed at Cecil Jones College from 1998 to 2003.
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