Sharon B. is a seasoned customer experience professional with extensive experience in customer success management across various organizations. Currently serving as a Customer Experience Manager at Verimatrix since August 2023, Sharon previously excelled as an Enterprise Customer Success Manager EMEA at Lookout, where recognition as Customer Success Manager (EMEA) of the Year 2021 was achieved. Sharon's career includes significant roles at inRiver, DoubleDutch (now part of Cvent), Catawiki, and Laureate Education, Inc., where expertise in managing enterprise accounts and driving customer satisfaction was demonstrated. Educational qualifications include a Post Graduate Diploma in International Management from the University of Liverpool and training in the Dutch language, alongside an advanced diploma in photography, art, and design.