Saurav Chakraborty

Saurav Chakraborty is a Technical Account Manager at Verint, where experience includes a role as a Senior Technical Engineer from 2017 to the present. Prior experience includes serving as a Technical Solutions Engineer at HP from February 2016 to November 2017. Saurav possesses a strong understanding of networking concepts, including switching and routing, as well as knowledge of the OSI and TCP/IP models. Skills include expertise in troubleshooting network issues across various Windows operating systems, proficiency with networking tools such as GNS3, Wireshark, VMware, and Packet Tracer, and the ability to effectively communicate technical information to non-technical users. Saurav holds an MBA in Information Technology from Sikkim Manipal University (2018-2020) and a BE in Computer Science from Gauhati University (2011-2015).