Alexander Swan is an experienced IT professional with a Bachelor of Science in Computer Information Systems from the University of Mobile. Currently serving as a Help Desk Support Specialist II at VEIC since April 2024, Alexander previously held positions at 2U, where roles included Information Technology Analyst I and IT Help Desk Associate. Prior experience includes a Lead Installation Technician role at Kastle Systems, focusing on Local Area Networks and Video Surveillance technology, and a Service Technician position at Surveillance One. Alexander also has a diverse background in customer service and technical support, having worked as a Professional Mover at Newlatitude and a Software Engineer/Web Developer Intern at Daten System Consulting. Additional experience includes coaching youth soccer at the YMCA and various roles in landscaping and customer service.