Samantha Byrne

Samantha Byrne is a Service Management Specialist at VicTrack, with a diverse background in IT service delivery and management. Previous roles include Service Delivery Coordinator at Cube Networks and extensive experience at Medtronic, where Samantha held positions from Release Analyst to IT Manager for Change Management, overseeing critical IT processes and leading a global team. Notable accomplishments include reducing IT outages by 50% and winning the Medtronic FY19Q2 Quality in IT Award for proactive risk management. Samantha started their career as an IT Risk Advisory Consultant at EY and completed an internship at U.S. Bank. Education includes a Bachelor of Science in Accounting and Information Systems from the University of Wisconsin-Eau Claire.