Michelle Bond-Laney has extensive experience in project management and customer service, currently serving as a Fabrication Projects Supervisor and Customer Service Supervisor at Viking Group Inc. since June 2014. In this role, Michelle supervises customer service representatives and ensures high service standards while managing complex customer fabrication projects from initiation to delivery. Prior experience includes roles at Johnson Controls, where responsibilities involved scheduling and dispatching service requests and managing equipment orders, as well as positions in project coordination and construction management at United Health Group, 361 Group Construction Services, and ICI Construction. Michelle began the career as a Sales Executive at Bartos Industries, transitioning through various roles that highlighted expertise in contract management, account coordination, and sales support.
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