Renato Junior

Renato Junior has extensive experience in customer experience roles, currently serving at Vindi since July 2021. Prior to this, Renato held the position of Customer Experience Analyst at 99 from October 2017 to June 2020, where responsibilities included monitoring passenger journeys, client relations, market research, team leadership, and implementing customer engagement strategies. Renato's earlier experience includes a role as Financial/Marketing Analyst at Larzen Moveis Planejados from May 2012 to September 2017, focusing on market research, marketing campaigns, customer relations, and financial routines. Renato holds an MBA in Strategic Business Management from Escola Superior de Agricultura "Luiz de Queiroz," completed in 2019, and previously studied at Centro Universitário FIEO from 2012 to 2014.