Thaís Zeppini has extensive experience in logistics and customer service, currently serving as an Analista de Processos Logísticos at Aeroportos Brasil Viracopos SA since February 2013, where responsibilities include enhancing client satisfaction and developing automated reporting tools for cargo movement analysis. Previously, Thaís held the role of Operadora de Processos Logísticos, managing cargo release procedures and achieving promotion due to exceptional performance. Prior experience includes a position as Profissional de Serviços Aeroportuários at INFRAERO, handling personnel services and customs documentation in São Paulo and Campinas, and as a Designer Web at Guia-Se Negocios Pela Internet, focusing on web project design. Thaís Zeppini holds a Bachelor's degree in Occupational Therapy from Pontifícia Universidade Católica de Campinas.