Cheri Xeros

Cheri Xeros is an experienced professional in customer operations and retail management, currently serving as Senior Manager of Customer Operations at Vistra Corp. since March 2024. Prior to this role, Cheri held the position of Director of Retail Operations at Energy Harbor from April 2021 to March 2024. Cheri's career at FirstEnergy Solutions spanned over a decade, where responsibilities included Manager of Billing & Cash Management, Supervisor of Cash Management, and Analyst roles in Retail Operations and Sales. Cheri began the career as a Direct Sales Intern at OEConnection in 2008. Academically, Cheri Xeros earned a Master of Business Administration in Business Administration and Management from The University of Akron in 2012 and a Bachelor of Science in Marketing Management & Sales Management from the same institution in 2009.