Steve Amos

Steve Amos is an IT professional with extensive experience in IT service management and operations. Currently serving as the Head of IT Service Management at Vitality since May 2012, Steve oversees critical ITIL functions such as Incident Management and Service Level Management, while also managing product strategy for Monitoring Services. Previously held roles include Head of IT Operations and Head of IT Service Desk at Vitality, where responsibilities included driving continuous service improvement and consolidating service desks. Prior experience includes positions at Barclays Bank as IT Regional Manager and 3rd Line Support Engineer, as well as leadership roles at Getronics and Electronic Data Systems Ltd, demonstrating a strong track record in complex IT environments and customer-focused service delivery.