The Customer Experience and Technical Support team at Vumatel is dedicated to ensuring an optimal and seamless experience for all users of Vumatel's fibre broadband network. This team addresses customer inquiries, resolves technical issues, and provides support for troubleshooting and maintaining network performance. They are also responsible for advocating for customer needs and improving service delivery, thereby enhancing overall customer satisfaction and loyalty.
Amanda Mabaso
Customer Experience Advocate
Austin Dick
Technical Support Specialist
Bongani Mahlaba
Manager Of Customer Experience
Donald Maluleka
Customer Experience Technical
Gomolemo Seboko
SADV - Customer Care Agent .
Hayley van Wyk
Customer Experience Manager
Jo-Ann Ricketts
Technical Support Specialist
Marubini Andrew
CX Technical Support
Sandy Molepo
Customer Services Agent
Xolani Mdakane
Customer Service Specialist