Doug Adams is a seasoned professional in solutions architecture and customer experience, currently serving as VP of Solutions at VXI Global Solutions, LLC since January 2023. Prior roles include Director of CX Solutions at Sitel Group and Solutions Consultant at PPT Solutions, LLC, with a long tenure at Sutherland Global Services as Senior Director Solution Architect. Doug's career spans multiple leadership positions, including Director Sales Architecture at Bleum and Director Professional Services at TeleTech. Notable experience also includes roles at StarTek, EDS, and eLoyalty, showcasing expertise from IT management to CRM consulting. Doug holds a Bachelor of Arts in Computer Science from SUNY Geneseo, obtained in 1989.