Annie Oler has accumulated extensive experience at Grainger since May 2005, currently serving as the Sr. Director of Customer Experience Strategy, Design, and Analytics. Over the years, Annie held several key roles including Director and Senior Manager positions in Customer Experience Strategy, Continuous Improvement Sales Operations, Finance Analytics, Procurement Enablement, and Global Product Management. Annie began the career with internships at Grainger in various departments, gaining foundational knowledge in product management and marketing. A graduate of Indiana University Bloomington, Annie earned a Bachelor of Science in Supply Chain and Finance from the Kelley School of Business.