Melvin Musa

Technical Account Manager at WalkMe

Melvin Musa has extensive experience in technical and customer service roles, currently serving as a Technical Account Manager at WalkMe™ since June 2019, where responsibilities include ensuring exceptional customer service and client satisfaction. Previously at Wolters Kluwer, Melvin worked as a Senior Consultant in Corporate Reporting Services and held various positions in Australia, showcasing expertise in client relations and support. Earlier experience includes a Service and Support Specialist role at Intuit, and accounting responsibilities at My Accounts (AU), with proficiency in tasks such as bookkeeping, payroll, and financial reporting. Melvin began the career in customer service at iiNet, developing strong communication and problem-solving skills. Educational qualifications include a Bachelor of Commerce in Accounting from the University of Technology Sydney and a Diploma in Business & Commerce from UTS College.

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