Winnie Cheng

Winnie Cheng is an experienced professional in fulfillment and customer experience strategy, currently serving as Associate Director at Walmart since October 2022, overseeing fulfillment for Spark Shopper orders across over 4,300 US locations. Prior to this role, Winnie held several positions at McKinsey & Company from May 2016 to November 2022, including Practice Manager for McKinsey Design and Solution Delivery Manager, focusing on customer experience transformations for diverse sectors such as banking, healthcare, and retail. Earlier career experiences include roles at Abbott and Procter & Gamble in engineering and research and development. Winnie holds a Bachelor of Science degree in Biomedical Engineering from the Georgia Institute of Technology.