Shahid Qureshi is a seasoned professional with extensive experience in service delivery and performance management within the telecommunications industry. Currently holding positions as Service Delivery Manager and Performance Manager at Ericsson Pakistan since 2008, Shahid has also served as Service Delivery Manager at Warid Telecom and its managed services division. With a strong track record of managing service delivery functions, Shahid has been instrumental in enhancing performance metrics and ensuring high-quality service for clients throughout their tenure.
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